Help Center
What’s the minimum order amount?
The Minimum Order Quantity is 100 pieces per style (color mixed). There is no maximum order quantity. Please note the price might vary according to order quantity.
For further enquiries or negotiation please contact us through mail or Whatsapp:
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Which countries do you ship to?
We ship worldwide, please note the price is EXW, we do not bear any shipping cost. Â
For Europe we have shipping companies' contacts that we can share with clients, if required. The price negotiation of the shipping cost will happen between the client and the shipping company.
ORDER PROCESS
1. WRITE US ON WHATSAPP OR EMAIL
2. SEND US YOUR COMPANY INFO:
company name, address, VAT number
3. PLACE AN ORDER
picture, colors, quantity
4. WE CONFIRM ORDER
5. WE SEND YOU INVOICE
6. YOU SEND US PAYMENT PROOF
7. WE START PRODUCTION
Usually requires 3 days to fulfill order
8. PAYMENT ARRIVED AT OUR BANK ACCOUNT
9. WE SHIP ORDER
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Please note refunds, returns or exchange are not accepeted.
Payment Methods
For online orders only bank transfers are accepted, bank details will be provided by our team.
Customers are invited to come to Prato to visit our showroom and production factory, where other payment methods are accepted.